Privacy Policy

Our contact details

Name: Robert Darwen

Address: The Apple Market. Covent Garden, WC2E 8RF. UK

Phone Number: +44 7947 466 331

E-mail: robert@robertdarwen.com

Web: https://robertdarwen.com

This notice was completed 14th February 2024.

We currently collect and process the following information:

• We collect and securely store personal data for the sole purpose of fulfilling sales orders. We store this data securely and undertake not to distribute it to any third parties whatsoever at.

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

• For the purchase of a product or service or in the process of business discussion regarding those products and services.

We also receive personal information indirectly, from the following sources in the following scenarios:

• Google Analytics

We use the information that you have given us in order to assess the effectiveness of our marketing strategy.

We never share this information with any third parties.

Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:

• Your consent. You are able to remove your consent at any time. You can do this by contacting us.
• We retain Personal Data in an identifiable format for the least amount of time necessary to fulfill our legal or regulatory obligations and for our business purposes.

How we store your personal information

Your information is securely stored. We maintain technical, physical, and administrative security measures designed to provide reasonable protection for your Personal Data against loss, misuse, unauthorised access, disclosure, and alteration.

We keep sales and delivery data for the legally required time period. We will then dispose of your information by physically shredding delivery receipts and digital data will be destroyed by supervised data management.

Your data protection rights

Under data protection law, you have rights including:

Your right of access - You have the right to ask us for copies of your personal information.

Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.

Your right to object to processing - You have the right to object to the processing of your personal information in certain circumstances.

Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at robert@robertdarwen.com if you wish to make a request.

The Information Commissioner's Office provide a helpful guide to the lawful basis of Data Retention You can find the page here: https://ico.org.uk/for-organisations/gdpr-resources/lawful-basis-interactive-guidance-tool/

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at robert@robertdarwen.com.

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO's address:

Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk